Volkswagen Connected Services
Stay in Total Control
Volkswagen offers a range of connected services for most 2020 and newer models to help you drive smarter. Discover how Volkswagen’s connectivity features and apps can enhance your driving experience. From seamless smartphone integration to real-time navigation and entertainment, our services are designed to keep you connected and make every journey more enjoyable.
The myVW Mobile App
Enroll and access a range of connected services by downloading the myVW app and activate your connected features, manage your subscription and more—all in one convenient place.
Click to download the myVW App
Disclaimer
*The myVW app is available for EVs from model year 2021 and newer, and gasoline-powered vehicles from model year 2022 and newer. Stay tuned for updates as we work to make new features accessible to all VW owners.
4 years of Connected Services included*
Start enjoying the drive-changing, confidence-inspiring, and convenient features of Volkswagen Connected Services through the myVW app on select 2022 and newer VW models.
*Included in MSRP of select models. Requires mobile device with cellular service. Some features require properly equipped vehicles to operate.
Disclaimer
Requires compatible mobile device running iOS 12, Android 8, or higher. Access to the desktop web portal requires a compatible internet browser. Microsoft Internet Explorer is not supported.
Explore Connected Services
Get a closer look at all the convenient features available in the myVW app
Remote Access
Remote Start, Lock/Unlock, and Honk and Flash
Remotely start your engine from your smartphone and get ready to roll before you even step outside. With the myVW app, you can also lock and unlock your doors, or honk and flash your lights to easily locate your vehicle—all from your smartphone.
Disclaimer
*The remote start and remote lock and unlock features are not available on all models.
DriveView
See Your Driving Behaviour Score
You can opt in to the DriveView feature, which analyzes your driving, giving you personalized insights to help you maximize efficiency and stay on top of your habits.
Vehicle Health Report
Know Your VW Inside & Out
Keep an eye on your Vehicle Health from the myVW app, which includes diagnostics, your next service date, and alerts for any other potential issues.
Stolen Vehicle Recovery Assistance
Help is Only a Call Away
Stolen Vehicle Recovery Assistance in the myVW app helps track down your VW, if it ever goes missing or is stolen.
Disclaimer
*For use by law enforcement authorities only. See Terms of Service for details.
Safe & Secure
Automatic Crash Notifications and Emergency Support
In the event of a collision, this feature automatically sends for help. It’s like having someone looking out for you, the whole way there.
VW Car-Net® Response Centre is available 24/7 by phone: 1-833-435-1011
Digital Owner’s Manual
Stay in the Know, on the Go
Troubleshoot your VW anytime, anywhere with the myVW app’s digital owner’s manual. Access vital information about your model instantly, so you’re never caught off guard, no matter the situation.
Guardian Services
Set Boundaries, Speed Alerts, and Valet Monitoring
With Guardian Services, you can set boundaries, speed alerts, and valet monitoring, so you know your VW is being treated right, even when you’re not behind the wheel.
Service Scheduling & Shopping
Maintenance Made Simple
Easily schedule your service appointments, browse and buy accessories, and order parts—all in one place. The myVW app puts everything you need for your Volkswagen at your fingertips.
Remote Start, Lock/Unlock, and Honk and Flash
Remotely start your engine from your smartphone and get ready to roll before you even step outside. With the myVW app, you can also lock and unlock your doors, or honk and flash your lights to easily locate your vehicle—all from your smartphone.
Disclaimer
*The remote start and remote lock and unlock features are not available on all models.
See Your Driving Behaviour Score
You can opt in to the DriveView feature, which analyzes your driving, giving you personalized insights to help you maximize efficiency and stay on top of your habits.
Know Your VW Inside & Out
Keep an eye on your Vehicle Health from the myVW app, which includes diagnostics, your next service date, and alerts for any other potential issues.
Help is Only a Call Away
Stolen Vehicle Recovery Assistance in the myVW app helps track down your VW, if it ever goes missing or is stolen.
Disclaimer
*For use by law enforcement authorities only. See Terms of Service for details.
Automatic Crash Notifications and Emergency Support
In the event of a collision, this feature automatically sends for help. It’s like having someone looking out for you, the whole way there.
VW Car-Net® Response Centre is available 24/7 by phone: 1-833-435-1011
Stay in the Know, on the Go
Troubleshoot your VW anytime, anywhere with the myVW app’s digital owner’s manual. Access vital information about your model instantly, so you’re never caught off guard, no matter the situation.
Set Boundaries, Speed Alerts, and Valet Monitoring
With Guardian Services, you can set boundaries, speed alerts, and valet monitoring, so you know your VW is being treated right, even when you’re not behind the wheel.
Maintenance Made Simple
Easily schedule your service appointments, browse and buy accessories, and order parts—all in one place. The myVW app puts everything you need for your Volkswagen at your fingertips.
David’s Car-Net® Emergency Response Story
On August 27th, 2020, Volkswagen Employee David Nawrocki was involved in a serious collision while driving home in his Atlas Cross Sport. Hear in his own words how the Volkswagen Car-Net® Emergency Response Centre automatically detected the crash, reached out, and immediately called for help when he needed it most.
VW Car-Net® Response Centre is available 24/7 by phone: 1-833-435-1011
Request more information by completing the form below.
*VW Connected Services and Remote Access services are available on most 2022 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. Remote Access requires a VW ID, myVW app, and myVW account; cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. The remote start and remote lock and unlock features are not available on all models. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. All VW Connected Services are subject to change, discontinuation, or cancellation without notice. Certain services, such as Roadside Call Assist, connect out to third-party providers that may require additional payment. Standard text and data rates may apply for app and web features.